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Business Performance Measurement: Unifying Theory and Integrating Practice

Business Performance Measurement: Unifying Theory and Integrating Practice

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The following content was provided by the publisher. Drawing together contributions from leading thinkers around the world, this 2007 book reviews developments in the theory and practice of performance measurement and management. Significantly updated and modified from the first edition, the book includes ten additional chapters which review performance measurement from the perspectives of accounting, marketing, operations, public services and supply-chain management. In addition to these functional analyses the book explores performance measurement frameworks and methodologies, practicalities and challenges, and enduring questions and issues. Edited by one of the world's leading experts on performance measurement and management, Business Performance Measurement will be of interest to graduate students, managers and researchers who wish to understand more about the theory and practice of performance measurement and management. Specifications Author: Neely, A. D. Publisher: Cambridge Univ Pr Publish Date: Mar 2011 ISBN-13: 9780521188760 ISBN-10: 0521188768 Format: Paperback Number of Pages: 511 Shipping Weight (in pounds): 1.85 Walmart No.: 9780521188760 List of figures and tables Introduction Andy Neely Performance Measurement - Functional Analyses and Theoretical Foundations: Accounting performance measurement: a review of its purposes and practices Measuring marketing performance: research practice and challenges Performance measurement: the operations management perspective Measuring performance: the supply-chain management perspective Finding performance: the new discipline in management A conceptual and operational delineation of performance Performance Measurement - Frameworks and Methodologies: Performance measurement frameworks: a review Beyond budgeting to the adaptive organisation Theoretical conditions for validity in accounting performance measurement The validity of measurement frameworks: measurement theory Performance Measurement - Practicalities and Challenges: Choosing marketing dashboard metrics Risk in performance measurement Measuring knowledge work Measuring innovation performance Context-based measurement Performance Measurement in Public Services: Measuring the performance of England's primary school teachers: purposes, theories, problems and tensions Police performance: sovereignty, discipline and governmentality The development of composite indicators to measure healthcare performance Perversity in public service performance measurement Performance Measurement - Emerging Issues and Enduring Questions: Does pay for performance really motivate employees? Anomalies of measurement: when it works, but should not Loosely coupled performance measurement systems Index

Drawing together contributions from leading thinkers around the world, this 2007 book reviews developments in the theory and practice of performance measurement and management. Significantly updated and modified from the first edition, the book includes ten additional chapters which review performance measurement from the perspectives of accounting, marketing, operations, public services and supply-chain management. In addition to these functional analyses the book explores performance measurement frameworks and methodologies, practicalities and challenges, and enduring questions and issues.

Edited by one of the world's leading experts on performance measurement and management, Business Performance Measurement will be of interest to graduate students, managers and researchers who wish to understand more about the theory and practice of performance measurement and management.

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